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As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.

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Home > Frequently Asked Questions > Can I charge my battery when it is on the eBike?
Can I charge my battery when it is on the eBike?
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Absolutely! All Gen3 ebikes come with a built-in charging port.

  • Stride, Flex, and Outcross charging ports are located on the Rider’s Left Side of the Downtube near the bottom bracket.
  • The Groove’s charge port is located on the Rider’s Right Side directly on the battery.
  • Plug the included charger into the wall then insert the charger into the port on the ebike.
  • You can also charge your battery off the bike.
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