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PLEASE NOTE:
As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.
During our brief existence we were fortunate to service many incredible customers, build some amazing products and have fun doing it.
We thank you for your support.
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Knowledge Base
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Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions made by GEN3 consumers.
Articles
Are ebikes good for exercise and weight loss?
Can I Add or Remove Parts From my Ebike?
Can I charge my battery when it is on the eBike?
Can the handle bars be raised?
Changing the Seat / Saddle of your ebike
Discounts & Promotions
Does Gen3 Mobility Have a Refer a Friend Program?
Does Gen3 Sell Accessories or Replacement Parts?
Ebike Car Rack & Transportation Considerations
How do I change my eBike distance display (miles / km)?
How do I locate the Serial Number on my Verve/Verve Pro?
How do I Return a Product?
How do I turn my eScooter on / off?
My brakes are screeching/squealing. How do I fix this?
What do the adjustment knobs on my fork do?
What tire pressure is right for me?
Where Can I Mount a Water Bottle Holder?
Where is the power button for the tail light on my e-bike?
Where is the serial number on my bike?
Which eBike is right for me?