As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.
During our brief existence we were fortunate to service many incredible customers, build some amazing products and have fun doing it.
We thank you for your support.
Assembly: The Flex ELM105
**Tools needed:** * Hex wrench set (supplied) * Wrench tool set (supplied) **Parts needed:** * Pedals * Battery charger * Rear light * Front wheel quick release skewer * Keep your packaging Let's go over assembly instructions for The Flex electric bike from Gen3. This video covers the unboxing and b…
Assembling the Headset for your Groove eBike
This step-by-step applies only to the Groove ebike (Other Gen3 ebikes use a different headset). **Tools Needed:** * 6mm Hex key * Adjustable wrench (adjust to 36mm) * Spanner * Assembly Grease **Headset / Cockpit Assembly ** **1.** Assemble the middle portion of the handlebar system. * Connect the bott…
Assembly: The Groove ELM102
[ ][1] [ ][1] **Tools needed:** * Hex wrench set (supplied) * Wrench tool set (supplied) **Parts needed:** * Pedals * Battery charger * Rear light * Front wheel quick release skewer * Keep your packaging Let's go over assembly instructions for The Stride Step-through electric bike from Gen3. This …
Assembly: The Outcross ELM106
**Tools needed:** * Hex wrench set (supplied) * Wrench tool set (supplied) **Parts needed:** * Pedals * Battery charger * Rear light * Front wheel quick release skewer * Keep your packaging Let's go over assembly instructions for The Outcross electric bike from Gen3. This video covers the unboxing a…
Adjusting the Handlebar of your eBike
**Tools Needed:** * 3mm hex key * 4mm hex key * 5mm hex key * Phillips head screwdriver **Note: **Begin this process by removing the faceplate from the stem of the bike (use 4mm hex key). Whether you're building this bike fresh out of the box or adjusting handlebars that have already been installed, this wil…
Assembly: The Stride ELM107
** ****Tools needed:** * Hex wrench set (supplied) * Wrench tool set (supplied) **Parts needed:** * Pedals * Battery charger * Rear light * Front wheel quick release skewer * Keep your packaging Let's go over assembly instructions for The Stride Step-through electric bike from Gen3. This video cover…
Troubleshooting: Noisy Brakes
This troubleshooting article can be followed to resolve issues that may cause noisy brakes. Keep in mind that new brakes require a "bed-in" process in which the outer layer of the pads and rotor will be worn down over the course of your first several rides on the bike. In the case the brakes are still making noise aft…
