You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.

During our brief existence we were fortunate to service many incredible customers, build some amazing products and have fun doing it.

We thank you for your support.
announcement close button

Showing articles from troubleshooting tag

Common eBike Problems

**COMMON EBIKE PROBLEMS** Here are things to check when your ebike is experiencing issues **Always check that your battery is installed fully before riding, failure to ensure that it is locked in place can result in damage to the bike, risk of having the battery fall out while riding and/or shorting the electrical s…

Troubleshooting: Noisy Brakes

This troubleshooting article can be followed to resolve issues that may cause noisy brakes. Keep in mind that new brakes require a "bed-in" process in which the outer layer of the pads and rotor will be worn down over the course of your first several rides on the bike. In the case the brakes are still making noise aft…

scroll to top icon