As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.
During our brief existence we were fortunate to service many incredible customers, build some amazing products and have fun doing it.
We thank you for your support.
Replacing a Shift Cable or Housing on your eBike
There are a multiple reasons to change the shift cable on your eBike. First we will look at reasons why you can be having shifting issues, and then we will get into the repair/replacement process. This repair is made much easier with a bike stand, putting a bike upside-down to do repairs can scratch and damage compo…
Seat / Saddle Adjustment
**ADJUSTING THE SEAT / SADDLE OF YOUR EBIKE** Here you will find a guide on how to adjust the height, rotation, and the leveling of the saddle for the most comfortable ride quality. **NOTE: **It is important to re-check seat height after making adjustments to saddle position **Tools required:** * 6mm Allen (Hex)…
Adjusting the Handlebar of your eBike
**Tools Needed:** * 3mm hex key * 4mm hex key * 5mm hex key * Phillips head screwdriver **Note: **Begin this process by removing the faceplate from the stem of the bike (use 4mm hex key). Whether you're building this bike fresh out of the box or adjusting handlebars that have already been installed, this wil…
Replacing the Brake Pads on your eBike
**Tools Needed:** * Needlenose Pliers * Rubber gloves Note: The best way to begin this process is to remove the wheel of the bike for easy access to the brake caliper. Whether removing the front or rear wheel, please refer to our article on how to remove your eBike's wheel if you are unsure how to do it. After t…
Adjusting the shifting mechanisms of your eBike
**Tools needed:** * 9mm wrench or Torque wrench with 9mm socket * #2 Phillips head screwdriver Optional: * Bike repair stand * Replacement derailleur hanger * 5mm Allen/Hex wrench (for hanger replacement) * 19mm wrench (for wheel axle nuts during hanger replacement) * Shift cable (if cable is frayed u…
Brake Adjustment
**TOOLS NEEDED:** * 5mm Hex (Allen) key Optional: * Pliers - for helping pull taught brake cable * Rotor trueing tool or flat, non-marring adjustable wrench * White piece of paper - gives user a visual assistance when adjusting caliper ![][1]![][2] **WARNING:** Avoid contact with your brake rotor. Oils an…
