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PLEASE NOTE:
As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.

During our brief existence we were fortunate to service many incredible customers, build some amazing products and have fun doing it.

We thank you for your support.
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Showing articles from GEN3 tag

Estimating Your Range

Estimating the range of your GEN3 product involves a number of factors, including the rider's weight, the type of terrain being followed, and the pedal assist setting on the bike. Listing below is a general guideline for approximate ranges based on weight and terrain. Range (Miles) Hilly Terrain No Pedaling Flat Te…

What is the Throttle?

Your throttle is your eBike’s gas pedal. It is the lever or button that allows you to use power from your motor to propel yourself forward. The throttle mode is similar to how a motorcycle or scooter operates. When the throttle is engaged the motor provides power and propels you and the bike forward. A throttle allows…

General eScooter Part Names

# eScooter Frame Components ![][1] _**e-Scooter Handlebar**_ ![][2] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpfltr2_kb_attachments/2021/04-30/bfc4b1e8-86ff-4b14-aa5a-8a6f6b269375/image-20210430105100-1.png [2]: https://hf-files-oregon.s3.amazonaws.com/hdpfltr2_kb_attachments/2021/04-30/4f827558-e77a-4…

eBike Classifications 1, 2, & 3

Class 1 2 3 Max Watt. 750w 750w 750w Top Speed 20mph 20mph 28mph Pedal Assist Yes Yes Yes Throttle No Yes Yes(upto20mph)

Operating the Brakes

When operating your ebike it is important to know how to use the brakes safely. Ebikes are heavier than conventional bicycles and require extra care when applying the brakes. * **Apply equal gradual effort to both right and left brake levers.** * If brakes lack stopping power, see _[Brake Adjustment ][1]_ for adj…

Pre-Ride Checklist

A pre-ride checklist ensures that your equipment is safe and ready for use. A small amount of time spent before a ride can prevent a lot of damage to you and your ebike. Start by going through your ebike checks first. * **Check battery charge.** If it’s low, plug it in while you complete the rest of this list. *…

Recommended tools for your eBike

**HERE YOU WILL FIND A LIST OF TOOLS YOUR BIKE WILL USE** **ASSEMBLY TOOLS:** **Allen/Hex keys: **Avoid using "multi-tools" for assembly as they cannot properly tighten items of higher torque * 3mm * 4mm * 5mm * 6mm * 8mm **Other tools:** * Pedal wrench (or 15mm wrench) * 19mm wrench (for rear whee…

When do I use my Throttle?

There are a variety of ways you could use your throttle. You could use it as a booster to aid in starting from a stop. This would allow you to get back up to riding speed quickly from a stop light and then release the throttle and just use the pedal assist to augment your pedaling to keep you at speed. You could use…

Rules / Regulations

Laws governing ebikes vary widely. Please research your region’s rules and regulations. Below are a few links that may help. **U.S.A.** [https://www.peopleforbikes.org/electric-bikes/state-laws][1] [State Electric Bicycle Laws | A Legislative Primer (ncsl.org)][2] **Canada** [Electric bicycle – FAQ (gov.on.ca)][3…

Shifting Your Gears

Shifting gears on your Gen3 ebike is a breeze. **The Groove, Stride, and Outcross** feature a 1 x 7 speed drivetrain which means you have 7 gears and they are all in the back. Therefore your only shifter will be on the right side of your handlebars. * Pedal to shift. You must be pedaling when you shift. * The sh…

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