As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.
During our brief existence we were fortunate to service many incredible customers, build some amazing products and have fun doing it.
We thank you for your support.
Recommended tools for your eBike
**HERE YOU WILL FIND A LIST OF TOOLS YOUR BIKE WILL USE** **ASSEMBLY TOOLS:** **Allen/Hex keys: **Avoid using "multi-tools" for assembly as they cannot properly tighten items of higher torque * 3mm * 4mm * 5mm * 6mm * 8mm **Other tools:** * Pedal wrench (or 15mm wrench) * 19mm wrench (for rear whee…
eScooter Maintenance Overview
Scooters should be maintained on a regular basis to ensure worry-free enjoyment of your riding experience. Just like with automobiles, Scooters require regular maintenance to ensure that small issues do not turn into bigger issues that leave you stranded on the roads, or could put you into a potentially dangerous situ…
Seat / Saddle Adjustment
**ADJUSTING THE SEAT / SADDLE OF YOUR EBIKE** Here you will find a guide on how to adjust the height, rotation, and the leveling of the saddle for the most comfortable ride quality. **NOTE: **It is important to re-check seat height after making adjustments to saddle position **Tools required:** * 6mm Allen (Hex)…
eBike Maintenance Overview
**eBikes** should be maintained on a regular basis to ensure a worry-free riding experience. Just as with automobiles, eBikes require regular maintenance to ensure that small issues do not progress into bigger issues that leave you stranded out on the road, or potentially endangered. Below is a list of care basics and…
Replacing the Brake Pads on your eBike
**Tools Needed:** * Needlenose Pliers * Rubber gloves Note: The best way to begin this process is to remove the wheel of the bike for easy access to the brake caliper. Whether removing the front or rear wheel, please refer to our article on how to remove your eBike's wheel if you are unsure how to do it. After t…
Brake Adjustment
**TOOLS NEEDED:** * 5mm Hex (Allen) key Optional: * Pliers - for helping pull taught brake cable * Rotor trueing tool or flat, non-marring adjustable wrench * White piece of paper - gives user a visual assistance when adjusting caliper ![][1]![][2] **WARNING:** Avoid contact with your brake rotor. Oils an…
