As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.
During our brief existence we were fortunate to service many incredible customers, build some amazing products and have fun doing it.
We thank you for your support.
General eScooter Part Names
# eScooter Frame Components ![][1] _**e-Scooter Handlebar**_ ![][2] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpfltr2_kb_attachments/2021/04-30/bfc4b1e8-86ff-4b14-aa5a-8a6f6b269375/image-20210430105100-1.png [2]: https://hf-files-oregon.s3.amazonaws.com/hdpfltr2_kb_attachments/2021/04-30/4f827558-e77a-4…
Electric Kick Scooter Basics
Electric kick scooters have two wheels, a platform called a "Deck", a stem with handlebars at the top (with an LCD Display and a brake lever), a battery, and an electric motor. GEN3 electric kick scooters are designed and intended for the rider to stand on the Deck and are not recommended for seating. The stem has the…
eScooter Maintenance Overview
Scooters should be maintained on a regular basis to ensure worry-free enjoyment of your riding experience. Just like with automobiles, Scooters require regular maintenance to ensure that small issues do not turn into bigger issues that leave you stranded on the roads, or could put you into a potentially dangerous situ…
How do I turn my eScooter on / off?
On the handlebar of the scooter, you will find the power button. As noted below, a long press of the power button will turn it on. If already on, a long press will turn the display off. A double-press will turn the headlight and taillight on or off, as needed. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com…
The Verve Electric Scooter (ELM103)
Click on the attached file below to access the Owner's Manual for The Verve Electric Scooter: ![][1] ELM103EC - Canadian version purchased at Costco Canada. ELM103G3 - US version purchased at GEN3Ride.com. [1]: https://hf-files-oregon.s3.amazonaws.com/hdpfltr2_kb_attachments/2021/04-27/0ceb2d5f-0fb6-424a-b7e4-8…
Scooter Interface & App Operation
GEN 3 Verve & Verve Pro Scooter Interface The Verve and Verve Pro models are equipped with an LED display which highlight your: 1. Boost Levels 1, 2, 3 2. Walk Assist Mode 3. Fault indicator with In-App Troubleshooting 4. Speedometer 5. Battery Level 6. Bluetooth connection to the Gen3 Verve App 7. Hea…
The Verve Pro Electric Scooter (ELM104)
Click on the attached file below to access the Owner's Manual for The Verve Pro Electric Scooter. ![][1] ELM104EC - Canadian version purchased at Costco Canada ELM104G3 - US version purchased at GEN3Ride.com. [1]: https://hf-files-oregon.s3.amazonaws.com/hdpfltr2_kb_attachments/2021/04-27/d94cdd94-2c59-4b6c-b21…
